At Robotikong, we’re committed to providing the best possible support to our users. Whether you have a question about our products, need technical assistance, or want to provide feedback, we’re here to help.
How to Get Support
Frequently Asked Questions (FAQ)
Before reaching out to our support team, check out our FAQ pages for answers to common questions about our products and services.
Contact Support
If you need personalized assistance, you can contact our support team using the following methods:
Email: info@robotikong.com
Live Chat: Click the chat icon at the bottom right corner of your screen to start a live chat with one of our support agents.
Support Hours
Our support team is available:
Monday to Friday: 9 AM – 6 PM (PST)
Saturday: 10 AM – 4 PM (PST)
Sunday: Closed
Support Resources
User Manuals and Documentation
Access detailed user manuals and product documentation on our Documention page
Community Forums
Join our community forums to connect with other Robotikong users, share tips, and ask questions. Visit our community form
Video Tutorials
Watch step-by-step video tutorials on our you tube channel
Reporting a Problem
If you encounter an issue with our products or services, please follow these steps:
Gather Information
Take note of any error messages, the steps you took before the issue occurred, and any other relevant details.
Submit a Ticket
Email us at support@robotikong.com or use our online support form to submit a support ticket. Please provide as much information as possible to help us resolve your issue quickly.
Follow Up
Once your ticket is submitted, you will receive a confirmation email with a ticket number. Our support team will follow up with you as soon as possible.
Feedback
We value your feedback! If you have suggestions on how we can improve our products or services, please let us know. Email us at info@robotikong.com.
Thank you for choosing Robotikong. We are here to support you every step of the way.
